Jacqueline von Horsten Coaching - Privacy Policy

Jacqueline von Horsten Coaching and www.jacquelinevonhorsten.com is committed to protecting your privacy online. This Privacy Policy describes the personal information we collect through this website www.jacquelinevonhorsten.com (the “Site”), and how we collect and use that information. The terms “we,” “us”, and “our” refer to www.jacquelinevonhorsten.com. The terms “user,” “you,” and “your” refer to site visitors, customers, and any other users of the site. The term “personal information” is defined as information that you voluntarily provide to us that personally identifies you and/or your contact information, such as your name, phone number, and email address. The term “service” refers to blogs, podcasts, digital or physical products, private coaching, training, consulting, and group programs, paid or free. Use of www.jacquelinevonhorsten.com is subject to the following Privacy Policy. This Privacy Policy applies to all site visitors, customers and all other users of the site. By using the Site or Service, you agree to this Privacy Policy without modification and acknowledge reading it. Your privacy is very important to us. Accordingly, we have developed this policy for you to understand how we collect, use, communicate and make use of personal information. The following outlines our privacy policy. When accessing the www.jacquelinevonhorsten.com website, we will learn certain information about you during your visit Similar to other commercial websites, our website utilises a standard technology called “cookies” (see explanation below) and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.

Use of Cookies

We may send cookies to your computer in order to uniquely identify your browser and improve the quality of our service. The term “cookies” refers to small pieces of information that a website sends to your computer’s hard drive while viewing the site. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). You have the ability to accept or decline cookies using your web browser settings. If you choose to disable cookies, some site areas may not work properly or at all. The site does not respond to Do Not Track signals sent by your browser. 

Activity

We may record information relating to your use of the site, such as the searches you undertake, the pages you view, your browser type, IP address, requested URL, referring URL, and timestamp information. We use this type of information to administer the site and provide the highest possible level of service to you. We also use this information in the aggregate to perform statistical analyses of user behaviour and characteristics in order to measure interest in and use of the various areas of the site.

IP Addresses

IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as “traffic data” so that data (such as the Web pages you request) can be sent to you.

Email Information

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ to maintain information received online, mail and telephone. This also applies when you register for our website, sign up through any of our forms using your email address or make a purchase on this site. For further information, see the email policies below.

How Do We Use the Information That You Provide to Us?

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ to maintain information received online, mail and telephone. This also applies when you register for our website, sign up through any of our forms using your email address or make a purchase on this site. For further information, see the email policies below.

How Do We Use the Information That You Provide to Us?

Broadly speaking, we use personal information to administer our business activities, provide customer service, and make available other items and services to our customers and prospective customers.

We will not obtain personally-identifying information about you when you visit our site unless you choose to provide such information to us, nor will such information be sold or otherwise transferred to unaffiliated third parties without the user’s approval at the time of collection.

We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.

The information you provide is used to process transactions, send periodic emails, and improve the service we provide. We do share your information with trusted third parties who assist us in operating our website, conducting our business and servicing clients and visitors. These trusted third parties agree to keep this information confidential. Your personal information will never be shared with unrelated third parties.

Email Policies

Broadly speaking, we use personal information to administer our business activities, provide customer service, and make available other items and services to our customers and prospective customers.

We will use your email address solely to provide timely information.

We will maintain the information you send via email in accordance with applicable federal law.

CAN-SPAM Compliance

In compliance with the CAN-SPAM Act, all emails sent from our organisation will clearly state who the email is from and provide clear information on how to contact the sender. In addition, all email messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further email communication from us.

Choice/Opt-Out/Unsubscribe

Our site provides users with the opportunity to opt-out of receiving communications from our partners and us by reading the unsubscribe instructions located at the bottom of any email they receive from us at any time.

Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the email or emailing info@jacquelinevonhorsten.com.

Use of External Links

www.jacquelinevonhorsten.com may contain links to many other websites. We cannot guarantee the accuracy of information found at any linked site. Links to or from external sites not owned or controlled by us do not constitute an endorsement by or any of its employees of the sponsors of these sites or the products or information presented there in.

By accessing this website, you agree to be bound by these website Terms and Conditions of Use, all applicable laws and regulations and agree that you are responsible for compliance with any applicable local laws. If you do not agree with these terms or conditions, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

Intellectual Property Rights

All copyrights, trademarks, patents and other intellectual property rights in and on our website and all content and software located on the site shall remain the sole property of its licensors. The use of our trademarks, content and intellectual property is forbidden without the express written consent from us.

Intellectual Property Rights

  • Republish material from our website without prior written consent.

  • Sell or rent material from our website.

  • Reproduce, duplicate, create derivative, copy or otherwise exploit material on our website for any purpose.

  • Redistribute any content from our website, including onto another website.

Acceptable Use

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the website. Prohibited behaviour includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting our website’s normal flow of dialogue.

You must not use our website to send unsolicited commercial communications. You must not use the content on our website for any marketing related purpose without our express written consent.

Restricted Access

We may in the future need to restrict access to parts (or all) of our website and reserve full rights to do so. If at any point, we provide you with a username and password for you to access restricted areas of our website, you must ensure that both your username and password are kept confidential.

Use of Testimonials

In accordance with the guidelines concerning the use of endorsements and testimonials in advertising, please be aware of the following:

Testimonials that appear on this site are received via email, text, audio or video submission. They are individual experiences, reflecting real-life experiences of those who have used our products and/or services in some way. They are individual results, and results vary from client to client. We do not claim that they are typical results. The testimonials are not necessarily representative of all of those who will use our products and/or services.

The testimonials displayed in any form on this site (email, text, audio, video or other) are reproduced verbatim, except for correction of grammatical or typing errors. Some may have been shortened. In other words, not the whole message received by the testimonial writer is displayed when it seems too lengthy or not the whole statement seems relevant for the general public.

We are not responsible for any of the opinions or comments posted on https://jacquelinevonhorsten.com. This is not a forum for testimonials; however, we provide testimonials as a means for customers to share their experiences with one another. To protect against abuse, all testimonials appear after they have been reviewed by management. We do not share the opinions, views or commentary of any testimonials on https://jacquelinevonhorsten.com – the opinions are strictly the views of the testimonial source.

The testimonials are never intended to make claims that our products and/or services can be used to diagnose, treat, cure, mitigate or prevent any disease. Any such claims, implicit or explicit, in any shape or form, have not been clinically tested or evaluated.

How Do We Protect Your Information and Secure Information Transmissions?

Email is not recognised as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk. Some of the information you may enter on our website may be transmitted securely via a secure medium known as Secure Sockets Layer or SSL. Credit Card information and other sensitive information is never transmitted via email.

We may use software programs to create summary statistics, which are used to assess the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identify system performance or problem areas.

For site security purposes and to ensure that this service remains available to all users, we use software programs to monitor network traffic to identify unauthorised attempts to upload or change information or otherwise cause damage.

Disclaimer and Limitation of Liability

We make no representations, warranties, or assurances as to the accuracy, currency or completeness of the content contained on this website or any sites linked to this site.

All the materials on this site are provided “as is” without any express or implied warranty of any kind, including warranties of merchantability, non-infringement of intellectual property or fitness for any particular purpose. In no event shall or its agents or associates be liable for any damages whatsoever (including, without limitation, damages for loss of profits, business interruption, loss of information, injury or death) arising out of the use of or inability to use the materials, even if has been advised of the possibility of such loss or damages.

Policy Changes

We reserve the right to amend this privacy policy at any time with or without notice. However, please be assured that if the privacy policy changes in the future, we will not use the personal information you have submitted to us under this privacy policy in a manner that is materially inconsistent with this privacy policy without your prior consent.

We are committed to conducting our business in accordance with these principles to ensure that the confidentiality of personal information is protected and maintained.

Lodging A Complaint

If you believe your information has been mishandled, please let us know so we can take your complaint seriously by contacting us via email at: info@jacquelinevonhorsten.com.

Contact

If you have any questions regarding this policy or your dealings with our website, please contact us here: info@jacquelinevonhorsten.com
www.jacquelinevonhorsten.com
Last update: 5 October 2021